Terms and Conditions

Terms and Conditions

Last updated: August 2026

Welcome to housnabeauty.com. These Terms and Conditions govern your use of our website and the purchase of products through our online store.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please do not use the website or purchase our products.

1. About Us

This website is operated by:

Company / Business Name: X
Website: housnabeauty.com
Email: X
Telephone: X
Address: X
Tax Identification Number / VAT Number: X

Throughout these Terms and Conditions, the terms “House Beauty”, “we”, “us” and “our” refer to the operator of housnabeauty.com.

The terms “you”, “customer” and “user” refer to any person accessing the website or purchasing products through it.

2. Use of the Website

You agree to use this website lawfully and responsibly.

You must not:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorised access to the website or its systems.
  • Introduce viruses, malware or other harmful material.
  • Copy, reproduce or commercially exploit website content without permission.
  • Use the website in a way that could damage, disable or impair its operation.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms and Conditions have been violated.

3. Our Products

House Beauty offers natural beauty and personal care products.

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, colours, sizes and other information displayed on the website are accurate and up to date.

However, minor variations may occur between the images displayed on the website and the actual product, particularly in relation to colour, packaging or presentation.

Product availability is subject to change without notice.

4. Natural Products

Our products may contain natural ingredients, plant extracts, oils, fragrances or other naturally derived ingredients.

Natural ingredients may vary slightly from one batch to another. Differences in colour, texture, aroma or appearance do not necessarily indicate that a product is defective.

Customers should carefully read the product description, ingredient list and any instructions provided before using a product.

If you have known allergies, sensitivities or specific concerns about an ingredient, you should review the ingredients carefully and, where appropriate, consult a qualified professional before using the product.

House Beauty cannot guarantee that a product will be suitable for every individual.

5. Product Information and Cosmetic Use

Our products are intended to be used only for their stated purpose and according to the instructions provided with the product.

Unless expressly stated otherwise, our products are not intended to diagnose, treat or prevent any medical condition.

Information published on our website about natural ingredients, beauty routines or traditional practices is provided for general informational purposes and should not be considered medical advice.

If irritation, an allergic reaction or other adverse effects occur, discontinue use of the product and seek appropriate professional advice where necessary.

6. Prices

All product prices displayed on the website are stated in the applicable currency and may be subject to applicable taxes and charges.

Prices may be changed at any time without prior notice. Any price change will not affect orders that have already been confirmed, except where required by law.

Shipping costs and any additional charges will be displayed where applicable before the customer completes the purchase.

7. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an email acknowledging receipt of your order. This acknowledgement does not necessarily constitute acceptance of the order.

An order will be considered accepted when we confirm that the products have been accepted for processing and/or dispatched, subject to applicable law.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including:

  • The product is unavailable.
  • There is an obvious pricing or product description error.
  • We are unable to verify the payment.
  • We reasonably suspect fraudulent activity.
  • The order cannot be delivered to the requested destination.

If we cancel an order after payment has been made, the amount paid will be refunded using the original payment method, subject to applicable law.

8. Payment

Payment must be completed using one of the payment methods made available on the website.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

We may use third-party payment providers to process transactions securely. We do not normally have access to your complete payment card details.

Payment processing may be subject to the terms and privacy policies of the relevant payment provider.

9. Delivery

We will make reasonable efforts to dispatch orders within the estimated timeframe indicated on the website.

Delivery times may vary depending on the destination, availability of products, courier services, public holidays and circumstances beyond our reasonable control.

Any delivery times provided are estimates unless expressly stated otherwise.

Once an order has been dispatched, the customer may receive tracking information where this service is available.

We are not responsible for delays caused by circumstances outside our reasonable control, including courier delays, customs procedures, strikes, natural disasters or other unforeseen events.

10. International Orders

Where we accept orders for delivery outside our principal country of operation, the customer is responsible for providing accurate delivery information.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Unless expressly stated otherwise, such charges are the responsibility of the customer.

Customers are responsible for ensuring that the products ordered can legally be imported into their country.

11. Returns and Right of Withdrawal

Where applicable under consumer protection legislation, customers may have the legal right to withdraw from a purchase within the applicable statutory period without giving a specific reason.

The withdrawal period and applicable conditions will depend on the customer’s location and the relevant legislation.

However, certain beauty and personal care products may be excluded from the right of withdrawal where applicable by law, particularly products that are sealed for hygiene or health protection reasons and have been unsealed after delivery.

Products must be returned in accordance with the applicable return conditions.

Nothing in these Terms and Conditions limits any mandatory consumer rights that cannot legally be excluded or restricted.

For further information regarding returns, please contact:

Email: X

12. Damaged or Incorrect Products

If you receive a product that is damaged, defective or different from the product you ordered, please contact us as soon as reasonably possible.

Please provide your order number and, where appropriate, photographs or other information that may help us assess the issue.

Where a product is confirmed to be defective, damaged or incorrectly supplied, we will provide the appropriate remedy in accordance with applicable consumer protection legislation.

13. Refunds

Where a refund is approved, it will normally be made using the original payment method.

The time required for the refund to appear in your account may depend on your bank or payment provider.

We reserve the right to inspect returned products where necessary to determine whether the applicable return conditions have been met.

14. Intellectual Property

All content published on housnabeauty.com, including but not limited to text, photographs, graphics, logos, product descriptions, designs, images, videos, trademarks and other materials, is owned by or licensed to House Beauty unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, published or commercially exploited without our prior written permission.

The House Beauty name, branding and associated visual identity may not be used without appropriate authorisation.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services.

These links are provided for convenience and do not necessarily imply that House Beauty endorses or controls those websites.

We are not responsible for the content, availability, security, privacy practices or terms of third-party websites.

Your use of third-party services is subject to their own terms and conditions and privacy policies.

16. Website Availability

We aim to keep the website available and functioning correctly. However, we do not guarantee that the website will always be available, uninterrupted or free from errors.

The website may occasionally be unavailable due to maintenance, updates, technical problems or circumstances beyond our reasonable control.

We reserve the right to modify, suspend or discontinue any part of the website or its services where reasonably necessary.

17. Limitation of Liability

To the maximum extent permitted by applicable law, House Beauty shall not be responsible for losses resulting from:

  • Improper use of our products.
  • Failure to follow product instructions.
  • Individual allergic reactions or sensitivities where appropriate warnings and ingredient information have been provided.
  • Incorrect information supplied by the customer.
  • Events outside our reasonable control.
  • Temporary website interruptions or technical failures.
  • Third-party websites, services or payment providers.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, nothing in these Terms and Conditions affects mandatory consumer rights or statutory guarantees applicable to products.

18. Privacy

Personal information collected through the website is processed in accordance with our Privacy Policy.

By using the website or placing an order, you acknowledge that your personal information may be processed as described in our Privacy Policy.

For information about cookies and similar technologies, please refer to our Cookie Policy.

19. Promotions and Discount Codes

From time to time, House Beauty may offer promotional codes, discounts or special offers.

Unless otherwise stated:

  • Promotional codes cannot be exchanged for cash.
  • Promotions may be subject to specific terms and expiry dates.
  • Only one promotional code may be used per order.
  • Promotions may not be combined unless expressly stated otherwise.
  • We reserve the right to withdraw or modify a promotion where permitted by law.

Specific promotional terms will take precedence over these general Terms and Conditions where applicable.

20. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our services, products, website or legal requirements.

The latest version will always be published on this page.

Your continued use of the website after changes have been published constitutes acceptance of the updated Terms and Conditions, to the extent permitted by law.

21. Applicable Law and Jurisdiction

These Terms and Conditions shall be governed by the laws applicable to the operation of the website and the relevant consumer protection legislation.

Where the customer is a consumer, nothing in these Terms and Conditions affects any mandatory legal rights or protections available to the consumer under the laws of their country of residence.

Any dispute arising from the use of the website or the purchase of products shall be subject to the applicable jurisdiction in accordance with mandatory consumer protection legislation.

22. Contact

If you have any questions about these Terms and Conditions, our products, an order or any other matter relating to House Beauty, please contact us:

Company / Business Name: X
Email: X
Telephone: X
Address: X
Tax Identification Number / VAT Number: X

Website: housnabeauty.com

Last updated: August 2026